Services

ADA & Disability Services

Help accessing city services and facilities for people with disabilities, including ADA accommodations and resources. More Details

Alley Improvements

Upgrade gravel alleys with paving and drainage improvements through a cost‑share program to reduce potholes and flooding. More Details

Alley Maintenance

Seasonal grading and upkeep of unpaved alleys to reduce potholes, improve travel, and help with drainage, with schedules and requests available through Evanston 311. More Details

Building Inspections

Ensures homes and structures are safe and up to code by inspecting work for permits, addressing safety concerns, and helping residents understand inspection requirements. More Details

Commercial Waste Services

Business and multi-unit trash and recycling collection and container support through the city’s franchised hauler. More Details

Condo Waste & Recycling Services

Trash, recycling, and yard/food waste collection options for eligible condo buildings with city-managed service and support. More Details

Lead Service Line Replacement

Free and subsidized help to identify and replace lead water service lines to improve water safety, with options to check eligibility and participate in city-coordinated replacement projects. More Details

Parkway Tree Planting

Request a free city‑planted tree in the parkway next to your home to help grow and maintain Evanston’s urban tree canopy and beautify your street. More Details

Private Dutch Elm Disease Insurance

Optional annual program for homeowners to insure eligible elm trees on private property so the city will cover removal if they become infected with Dutch elm disease. More Details

Residential Waste & Recycling Services

Find out more using the helpful links below. More Details

Roll-Off Waste Services

Rent temporary roll-off dumpsters for home clean-outs, large projects, or special events and get information on sizes, scheduling, and placement rules. More Details

Snow Removal

City street and sidewalk snow clearing and ice treatment with resident guidance on winter parking and safety. More Details

Special Pick-Ups

Request pick-up of large or excess household trash items that exceed normal cart limits. More Details

Street Cleaning

Seasonal city street sweeping that keeps debris and leaves off local roads, with posted parking restrictions and optional text/email reminders to help you avoid tickets. More Details

Victim Services

Confidential support for residents affected by crime or crisis, including crisis counseling, advocacy through medical and court processes, referrals for safety and shelter, and help accessing resources during difficult times. More Details

Water & Sewer Services

Set up or update your water service and get assistance with billing, water quality, and sewer issues. More Details