Live Web Chat

The City of Evanston website features a live chat option with our 311 team during their open hours (Monday through Friday, 7 a.m. to 6 p.m.). You can find the chat widget across cityofevanston.org in the lower right corner:

Screenshot 2026-02-18 at 2.03.01 PM - Copy

For immediate assistance during off-hours, please contact the Police Non-Emergency line at (847) 866-5000.