311 Center

Evanston 311, which includes a call center and an online citizen support center, is your key to City information and services. For most questions or service requests, 311 is the fastest way to connect with the right City staff.

For immediate assistance during off-hours, please contact the Police Non-Emergency line at (847) 866-5000.

311 Center Hours

  • SUNClosed
  • MON7 a.m. to 6 p.m.
  • TUE7 a.m. to 6 p.m.
  • WED7 a.m. to 6 p.m.
  • THU7 a.m. to 6 p.m.
  • FRI7 a.m. to 6 p.m.
  • SATClosed

Contact 311

Call Us Call Us
3-1-1 (in the City of Evanston), (847) 448-4311, or 711 (for Telecommunications Relay Service for persons with hearing or speech disabilities)
Text Us Text Us
Text directly to (847) 448-4311
Live Help Live Help
Chat Online Live
Submit a Request Submit a Request
Submit a request for service
Service Requests Performance Dashboard Service Requests Performance Dashboard
View current data on 311 requests and performance
Compliment a City Employee Compliment a City Employee
compliments@cityofevanston.org
FAQS Search the F.A.Q.'s
Answers to more than 1,000 questions
Use Our Mobile App Use Our Mobile App
Available in:
Apple iTunes | Google Play

Sign Up for Emergency Notifications

The City of Evanston uses the EvanstonAlerts emergency notification system to alert community members in the event of an emergency. This service allows you to sign up to get emergency alerts on your cell phone, work phone and/or home phone, as well as by text message and e-mail.

Sign Up for Emergency Alerts

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