988 Suicide & Crisis Lifeline

988 is confidential, free, and available 24/7/365.

The new 988 Suicide & Crisis Lifeline offers access to trained crisis counselors who can help with mental health-related distress including:

• Thoughts of suicide

• Mental health or substance use crisis

• Any other kind of emotional distress

When you call, text or chat 988, you will be connected to trained counselors that are part ofthe existing National Suicide Prevention Lifeline network. These counselors will listen, provide support and connect you to available resources.

This line is also available for concerned family members and friends.

More information at samhsa.gov.

Trilogy’s Mobile Crisis Response Team

FACT is available to help 24/7/365.

Trilogy’s First-response Alternative Crisis Team (FACT) is available to help before, during, and after a mental health event. FACT provides mobile support, stabilization, and more. When you or someone you know needs help, Trilogy is here for you.

What is Trilogy? Trilogy is a nonprofit organization that provides comprehensive integrated care that enables people in mental health recovery to build meaningful and independent lives. Trilogy serves as Evanston's local mental health crisis response team.

What is FACT? Trilogy’s First-response Alternative Crisis Team (FACT) provides support to individuals in crisis when and where support is needed. Trilogy’s mobile crisis response team of mental health professionals will help you stay safe. In addition, they will create a safety plan and determine options for ongoing support. 

Get help. Call:  800FACT400 (800.322.8400) or call 988.

When to call 9-1-1

If you are in an emergency and require medical help, call 911.

988 provides easier access to the Lifeline network and related crisis resources, which are distinct from the public safety purposes of 911 (where the focus is on dispatching Emergency Medical Services, fire and police as needed).

Additional Mental Health Resources

If you or someone you know is feeling overwhelmed with emotions like sadness, depression, or anxiety and are in need of mental health services, please refer to the following resources: