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311


Evanston 311, which includes a call center and an online citizen support center, is your key to City information and services. 


Talk to us, we're here to help.

Monday through Friday, 7 a.m. to 6 p.m.


Information

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Call Us
3-1-1, (847) 448-4311, or 711 (for Telecommunications Relay Service for persons with hearing or speech disabilities)

Text Us
Text directly to (847) 448-4311
More info

Live Help
Chat Online Live

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Submit a Request

Submit a request for service

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Service Requests Performance Dashboard

View current data on 311 requests and performance

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Compliment a City Employee

compliments@cityofevanston.org

 

Search the F.A.Q.'s
Answers to more than 1,000 questions

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Use Our Mobile App
Available in:
Apple iTunes
Google Play

My Emergency Notifications

The City of Evanston uses the EvanstonAlerts emergency notification system to alert community members in the event of an emergency. This service allows you to sign up to get emergency alerts on your cell phone, work phone and/or home phone, as well as by text message and e-mail.

Manage my emergency notifications


More Online Services

 Police to Citizen (P2C) Online Reporting

Pay Manage Register
a water bill my email list subscriptions for a recreation class
a parking ticket my emergency notifications for BASSET training
real estate transfer tax for food service training

Check Buy/Pay Apply
beach status wheel tax (formerly vehicle sticker) for a building permit
softball rain-outs a monthly city garage parking pass for a job
restaurant inspections a residential parking permit to volunteer
road construction a yard waste cart

 

Contest Submit Report
your parking ticket online a FOIA request graffiti